Waste Producer FAQs

How to place a pickup request?
You can place a pickup request by dialing our code *347*477# or Chat us on 08093333477. You can also do a direct dropoff at the closest agent location to y...
Wed, 20 Apr, 2022 at 2:11 PM
How do I get paid?
Based on the type and the Kilogram of the recyclable you give out to Agents or Collectors, you get paid into your Scrapays Wallet (Phone Number) or by direc...
Wed, 20 Apr, 2022 at 2:11 PM
How safe is my money in the wallet?
Your wallet has a 4 digit security PIN which only you have access to, just like your ATM PIN. Your funds are secured as long as your details is not shared w...
Wed, 20 Apr, 2022 at 2:14 PM
How does the USSD (*347*477) work?
The USSD interface allows you to access Scrapays services and do transactions like; Placing pickup requests, transferring funds, buying airtime, etc. withou...
Wed, 20 Apr, 2022 at 2:15 PM
How does the Scrapays Whatsapp Bot work (08093333477)?
Whatsapp bot is a self-care service that allows you to interact, access the Scrapays solution and do transactions in your Wallet, there is the Whatsapp Chat...
Wed, 20 Apr, 2022 at 2:15 PM
What are the type of recyclable waste Scrapays collect?
We only collect sorted Recyclable waste. This means this wasted must be sorted by you, for you to get paid for them. Scrapays currently collect across over...
Wed, 20 Apr, 2022 at 2:16 PM
How does the Scrapays Wallet work?
For every User on Scrapays, Your phone number becomes your Wallet ID automatically. This means payment can be made directly to any phone number at the point...
Wed, 20 Apr, 2022 at 2:17 PM
What can I do with the Funds in my Scrapays Wallet, how do I even withdraw it?
With the Scrapays Wallet System allows literally everyone to be finacally included, once you have a phone number then you already have a Scrapays Wallet. D...
Wed, 20 Apr, 2022 at 2:18 PM
What is the minimum volume of recyclable waste I must have, before placing a pickup request or going to an Agent for a direct dropoff?
This is dependent on the recyclable material type that you are giving out. On average, you are required to have a minimum of 5 KG for accross the board. Wh...
Wed, 20 Apr, 2022 at 2:18 PM